If the Hell described in Dante’s Inferno exists, there will be a special place in it reserved for the prick who’s forced EVERY SINGLE cashier at Jean-Coutu to ask EVERY SINGLE customer EVERY SINGLE time: “Avez-vous la carte AIR MILES?” Seriously, it’s maddening: the pharmacy version of water torture. I actually begin every transaction at Jean-Coutu with: “No, I don’t have the AIR MILES card!”
—John Faithful Hamer, The Goldfish (2016)
As an ex-cashier who worked at Jean Coutu for 5 years, THANK YOU. If we didn’t ask and we had a secret shopper come in to evaluate us, we wouldn’t get 100% if we didn’t ask and they are really strict about it. There are also the customers who you ask, they say no or stay silent during the ENTIRE transaction and then as they walk out the door they come back to yell at you to say you never asked. Infuriating. It causes us to have to reimburse the whole bill manually and redo the WHOLE thing. Working there for 5 years was far too long and I still ask for the card in my nightmares. 😉
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